computerBay seniors embarrassed to keep asking their friends, neighbors, kids (and grandkids) to help solve their computer and smartphone issues are desperate for competent technical support. Looking for solutions on Google or on-line forums often assumes you are way more technically competent than you are and proves even more frustrating. But there’s a new Bay Area-only service called Eden tech support which comes to you (on the Uber model) and charges only $99 an hour (vs $150/ hour for the Geek Squad). The Geezer has not tried it yet but it’s got to be better than the IT guy who came to my house and said my problem was “learned helplessness.”

 

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